MUTUAL TICKET ACCEPTANCE

11th June 2018 - 29th July 2018

Due to the well publicised issues following the introduction of new timetables across the rail network in May, several Train Operators have agreed mutual ticket acceptance until Sunday 29th July, to assist customers travelling on disrupted journeys.

Any customer who has a disrupted journey and holds a TOC specific ticket (eg: Northern Only, TPE Only etc) for any of the below operators, may use any of these operators as an alternative, via any reasonable route.

This applies to both Advance and Walkup (Anytime, Off Peak, Season etc) tickets.

  • Northern
  • TransPennine Express
  • Virgin Trains
  • Cross Country
  • East Midlands Trains
  • Merseyrail
  • Virgin Trains East Coast (from 24th June, London North Eastern Railway)

In this instance, a disrupted journey applies when:

  • A train has been cancelled (either last minute or in advance).
  • A train is delayed and using another operator’s service would reduce the overall delay to the journey.

The customer must travel with the correct operator (and where applicable, on the booked train), if the service is not affected and is operating normally.

Back

Line News & Events

  • Making Tracks 2

    18th July 2022 - 3rd September 2022

    Enjoy Pete Waterman and his Railnut's 64 ft long brand new Model Railway at Chester Cathedral ....

    Read More

  • Through the Train Window

    22nd July 2022 - 31st August 2022

    Enter our fun summer 22 competition! Budding photographers or keen rail travelers you are all welcome. Below is our T&C’s and we’d just like to wish you all good luck!

    Read More

  • MID CHESHIRE LINE MUSIC TRAINS

    7th July 2022 - 19th October 2022

    Music Trains are back in 2022 ....

    Read More

  • Friends of Altrincham Interchange Celebrate Queen Elizabeth's Birthday

    21st April 2022

    Happy Birthday to HM #QueenElizabeth and thank you for officially opening our Platform #Library #Bookswap #Altrincham on Platform 4 ....

    Read More

  • WONDERFUL WILDLIFE ACTIVITY TRAIL

    Ride the train to Northwich then take a 15 minute walk to Vickersway Park and enjoy the CRP Wonderful Wildlife Activity Trail ....

    Read More

  • COMMUNITY RAIL WEEK

    18th October 2021

    Mid Cheshire Community Rail Partnership joins national campaign encouraging people to ‘Go Green by Train’ to help tackle climate emergency .....

    Read More

This site has been re-designed using funding from the Designated Community Rail Development Fund - thank you to DfT, Network Rail and the Association of Community Rail Partnerships for their support.

Home | The Partnership | Terms of Reference | Publications | Legal | Contact Us

We use cookies on our website to help us give you the best experience on our website.