COMPENSATION SCHEME

Northern have introduced a special scheme to provide additional compensation, over and above Delay Repay, if you have been affected by severely delayed or cancelled trains between 1 April and 30 June 2018.

This special compensation will be available if you held a season ticket on the specified routes below, (including all stations on those routes) as agreed with the Department for Transport.

There are two levels of compensation available;

Level 1 – Refund of up to one month of travel if you were affected by disruption between 1 April and 30 June on specified routes.

Level 2 – Refund of one week of travel if you were affected between 20 May and 30 June by the May timetable changes on specified routes.

Note the Mid Cheshire Line is a Level 2 route.

Click here to for further details

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