Travelling on the Mid Cheshire Line

 

METROSHUTTLE AND CHESTER RAIL LINK BUS 

Free METROSHUTTLE buses operate in Manchester and Stockport town centres. 
They link the stations to the town centres. 

CHESTER RAIL LINK BUS (Inter-the City) from Chester station to the city centre costs £1 – it’s free with an English bus pass.   Otherwise you can walk – it’s 1,100 yards to Eastgate Clock. 

 

PLUSBUS 

PLUSBUS is a supplement to any rail ticket which covers travel all day on many of the local bus services around a station.  It is available for Chester, Altrincham, Stockport, and Manchester Piccadilly. 

There are child and railcard discounts.  It is not valid on Metrolink. 

You can buy it from ticket offices, ticket machines, bus drivers and train conductors. 

For details of Greater Manchester PLUSBUS from Altrincham, Stockport and Manchester Piccadilly stations see Tickets to Manchester – the Alternatives. 

Chester PLUSBUS  Adult £2.50, Child £1.25, Railcard £1.65.  (In June & July Adult PLUSBUS is only £2 when bought online from Northern or other participating rail companies).  See www.plusbus.info/chester for full details.

All buses run by Arriva and Stagecoach between the railway station and Chester city centre accept Chester PLUSBUS tickets.  However, the Inter-the-City bus (operated by Aintree Coachlines) between the railway station forecourt and Chester city centre (Frodsham Street, near the Eastgate Clock) does not accept PLUSBUS tickets, although it does accept the English Senior Bus Pass.

 

CHESTER ZOO 

Buy a Combi ticket from your local rail station at the same time as your rail ticket and it will include your return bus link from Chester station to the Zoo and your zoo admission in one discounted price.

For further details visit www.chesterzoo.org/plan-your-visit/how-to-get-here/rail

Catch the X8 bus from the Station direct to the Zoo entrance. You can either pay the driver on the bus or buy the zoo combination ticket.



BICYCLES

Most Northern trains can take up to two bikes, subject to space being available, particularly during peak times.

Folded bikes can be taken on trains as luggage without restrictions.

For further details call the Customer Relations Team on 0845 00 00 125 or see the Passenger’s Charter.

 

NO SMOKING

Smoking is not permitted on stations or on trains.  This includes electronic cigarettes.

 

ANIMALS ON TRAINS 

Passengers may take with them, free of charge and subject to conditions, dogs, cats and other small animals (maximum two per passenger) provided they do not endanger or inconvenience passengers or staff. 

 

EATING AND DRINKING ON TRAINS 

You can take food and drinks on Mid Cheshire Line trains, and consume them, provided you are not a nuisance or a danger to yourself or others.  Please take litter away with you if it will not fit in the litter bin.  Occasionally alcohol may be forbidden on a particular service, although this rarely happens on the Mid Cheshire Line.

 

TOILETS ON TRAINS 

Trains on the Mid Cheshire Line have toilets, although these are not wheelchair accessible.  There are no toilets at stations except at Chester, Stockport and Manchester Piccadilly

 

NORTHERN’S CUSTOMER PROMISE

Northern aim to deliver services that meet the needs and expectations of our customers. 

They set out their promises and standards in their Customer Promise.

You can view it on the Northern website, ask for a copy at any staffed station or request a copy by post from the Customer Relations Team.

Northern welcomes your feedback and suggestions about any aspect of its services.

Telephone: 0800 200 6060

 

NORTHERN’S CUSTOMER RELATIONS 

If you have comments or enquiries about any Northern services please contact:  

Telephone:  0800 200 6060

Open:         24 hours a day 

Email: enquiries@northernrailway.co.uk 

Twitter @northernassist 

Address: Freepost NORTHERN RAILWAY

Website: www.northernrailway.co.uk 

 

TRANSPORT FOCUS 

Transport Focus is an independent national body, sponsored by the Department for Transport, which represents passengers’ interests and handles complaints which cannot be resolved satisfactorily directly with the relevant train operator. 

Address: Transport Focus
               7th Floor
               Piccadilly Gate
               Store Street
               Manchester
               M1 2WD

Telephone: 0300 123 2140
Fax:           0161 236 1574

Website: www.transportfocus.org.uk 

 

Click below for how to the Take the Train on the Mid Cheshire Line  

 

This information is about the Mid Cheshire Line and its services (which run from Chester to Manchester via Altrincham and Stockport). 
It has been prepared by members of MCRUA (Mid Cheshire Rail Users Association) for the Community Rail Partnership.
There is much more information about Northern’s services on their website www.northernrailway.co.uk 
Timetables for the Line are available at station dispensers, ticket offices and for download from Northern. 
The Mid Cheshire Line leaflet gives details about places to visit along the Line and is available at ticket offices and to download.www.northernrailway.co.uk

Line News & Events

  • KNUTSFORD MUSIC FESTIVAL

    20th June 2019 - 23rd June 2019

    Take the train to the Knutsford Music Festival ....

    Read More

  • SALLY BUTTIFANT MBE

    10th June 2019

    Sally Buttifant, our former rail officer has been honoured with an MBE .....

    Read More

  • MID CHESHIRE LINE MUSIC TRAINS

    There are Music Trains planned for June and July including a lunchtime special....

    Read More

  • MID CHESHIRE LINE ART EXHIBITION

    31st March 2019

    The Mid Cheshire Line Art Exhibtion has opened on Stockport Railway Station ....

    Read More

  • WHAT THE PAPERS SAY

    14th May 2019

    Two Mid Cheshire 'Music Trains' lined up for May ....

    Read More

  • JUNE BUS REPLACEMENTS

    There is engineering work on the Mid Cheshire Line during June 2019 ....

    Read More

This site has been re-designed using funding from the Designated Community Rail Development Fund - thank you to DfT, Network Rail and the Association of Community Rail Partnerships for their support.

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